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Caroline Heaney
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April 27, 2023 at 2:47 pm
I update EE4 and it crashed my site! It’s now back up but EE4 won’t work until I update the database. I would like to purchase a priority support token but I can’t seem to figure out how to purchase this on your site–I keep going round and round, logging in and logging in again! We have tickets sales and relay on Event Espresso for our nonprofit business to run. Can you please help with this?
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Tony
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April 27, 2023 at 2:51 pm
Hi there,
You can purchase a support token via this link:
https://eventespresso.com/product/premium-support-token/
Once purchased you go to your account page:
https://eventespresso.com/users/bachinbaltimore/
Just above your download section will be a section for priority support tokens and a link to redeem your token.
Is that what you are looking for?
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Caroline Heaney
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April 27, 2023 at 3:27 pm
Thanks! Purchased
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Tony
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April 27, 2023 at 4:08 pm
Just noting here that I have replied directly via email to your support token.
If you can follow up there we’ll get this fixed for you.
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