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awatts
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September 12, 2017 at 12:18 pm
Purchased EE4 but the license key didn’t change so nothing happened when I put it into WP. Also, When I try to upgrade via WP dashboard plugins, it didn’t work.
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Josh
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September 12, 2017 at 12:25 pm
Hi there,
I checked and it looks like your site currently has Event Espresso Version 3.1.36.6.P installed. Is that correct? If so, then the upgrade path to Event Espresso 4 requires a manual update. You can follow the documentation that shows how to upgrade from Event Espresso 3 to Event Espresso 4:
https://eventespresso.com/wiki/how-to-upgrade-event-espresso/#migrate-to-event-espresso-4
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awatts
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September 12, 2017 at 12:41 pm
Thank you! If I do the manual upgrade what will happen to the information that has been/is currently being collected for active registration through EE3?
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Josh
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September 12, 2017 at 12:54 pm
You’ll be presented with an option to migrate the data, and if you select the option to migrate the data, Event Espresso 4 will migrate the collected information for registrations, event information, and your EE3 settings.
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