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Purchased the wrong plan

Posted: June 12, 2015 at 5:57 am

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JP Duchesneau

June 12, 2015 at 5:57 am

Hi I purchased the wrong plan. I wanted to get the EE4 Personal Plan but instead i got the EE3 Personal Plan. Is it possible to please cancel and refund the my order so that I can purchased the correct plan.

Thank you very much.


Lorenzo Orlando Caum

  • Support Staff

June 12, 2015 at 8:40 am

Hey there JP,

This is a public support forum so could you please contact sales through the email below:

sales [at] eventespresso.com

They will be able to answer any of your account questions privately and provide you with some options for switching your support license today.


Lorenzo

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