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Purchased EE3 but not seeing download link in my account

Posted: April 19, 2014 at 9:16 pm

Viewing 3 reply threads


Menashe Kestenbaum

April 19, 2014 at 9:16 pm

Hi,

I’m having a similar issue to others. I purchased EE3 on March 27 but didn’t see the link in my account. I decided to give it a day or two to show up but ended up forgetting about it. Now, however, it’s getting close to the time we need to really work on setting up our event page, so I checked again and still no link.

Please help.

Thanks

Menashe


Garth

  • Support Staff

April 19, 2014 at 10:15 pm

Hi Menasha,

I am sorry for the trouble. I am looking into this right now.


Garth

  • Support Staff

April 19, 2014 at 10:26 pm

I’m sorry this happened. I have updated your account manually. Let me know if we can do anything else.


Menashe Kestenbaum

April 19, 2014 at 11:23 pm

Thanks for the speedy action

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