|
fidelitysafety
|
July 8, 2014 at 5:34 pm
Purchase Order not sending “Purchase Order Number” in Registration Summary.
After a customer fills out a sign up form for an event and chooses the Purchase Order option and fills in a “money order / check number”
– Then I receive a “Registration Summary,” but there is no “money order or check number” in any of the fields….
Not in the attached invoice PDF either.
Is there a way to have this check number or money order number show up?
How do I know if it’s a Money Order / Check Order, rather than a normal sign up?
I’m sure I am missing something, but don’t know what.
|
|
Lorenzo Orlando Caum
|
July 8, 2014 at 7:20 pm
Hello,
Event Espresso does not have a purchase order payment gateway. Is this something that you custom coded?
If so, it won’t appear on the email confirmation or the invoice unless you update your custom code to add this.
The following gateway are part of Event Espresso:
Invoice
Money order / check
EFT / Bank transfer
—
Lorenzo
|
|
fidelitysafety
|
July 9, 2014 at 10:28 am
Hello,
I was using this feature below.
Backend of EventEspresso:
Image link at: http://www.fidelitysafety.com/wp-content/uploads/2014/07/Screen-Shot-2014-07-09-at-9.21.49-AM.png
Front-end of Website:
http://www.fidelitysafety.com/wp-content/uploads/2014/07/Screen-Shot-2014-07-09-at-9.25.52-AM.png
FYI, I have deactivated the feature on the website as of now.
|
|
Josh
|
July 9, 2014 at 3:33 pm
Hi Garth,
It turns out that you can find the purchase order number they’ve entered in a few places in the Attendee Reports part of the Event Espresso 3 admin. The first place is under the “Type” column in the Attendee report table. Here’s a screenshot of an example entry where it shows the PO number outlined in pink.
The second place is on the Edit Attendee Payment record screen.
The third place where you’ll find the PO number is in the event’s attendee list export under the “Type of Payment” column.
|
|
fidelitysafety
|
July 10, 2014 at 4:28 pm
Thank you!
That works:)
|
