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prompting for ticket quantity even after quantity selected

Posted: December 10, 2021 at 10:11 am

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sweetrose500

December 10, 2021 at 10:11 am

On this form –> https://nacephilly.com/events/december-2021-reading-terminal/ –> when I pick a ticket quantity for either non-member or student, it pops up with the message:

The following errors have occurred:
An error occurred while trying to retrieve the ticket selections for the event.
Please click the back button on your browser and try again.
You need to select a ticket quantity before you can proceed.

I have all caching off for the site for testing purposes. Any idea what’s happening?


sweetrose500

December 10, 2021 at 10:45 am

Resolved in another thread.


Tony

  • Support Staff

December 14, 2021 at 1:55 pm

I’ve just pushed version 4.10.23.p live on the site which includes a fix for this.

If you can’t see that update available on your site go to Event Espresso -> General Settings. Make no changes and just hit save, that will force an update check and should show the update in Dahsboard -> Plugins.

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