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Promotions shortcode doesn't work in EE

Posted: November 5, 2015 at 6:47 am

Viewing 6 reply threads


Cesar

November 5, 2015 at 6:47 am

Guys,

I’m testing the promo codes plugin. I just created a page for this purpose putting the shortcode within:

However, it does nothing! Should I see a list of upcoming/active promotions right?

I’m runing Event Espresso 4.8.20.p
Disabling/Enabling the plugin didn’t work neither

Thank you!
Cesar


Cesar

November 5, 2015 at 6:49 am

Page with shortcode:
https://www.dropbox.com/s/g9gvzf1s70sn9ui/Page%20config.jpg?dl=0

Promotions configuration:
https://www.dropbox.com/s/oe1xcd7ceckqfy6/Promotions.jpg?dl=0


Tony

  • Support Staff

November 5, 2015 at 7:53 am

Hi Cesar,

The [ESPRESSO_PROMOTIONS] shortcode will only return ‘codeless’ promotions which are promotions that apply to an event without the need to input a promo code.

The reason for this is that coded promo codes are considered ‘secret’, as in you do now get the promotion unless you have the code, codeless promotions are not.

So if you create a promotion and thise time leave the code section blank (or remove the code from your current promotion) then refresh the page with the shortcode you should see that promotion displayed.


Cesar

November 5, 2015 at 9:27 am

Hi Tony,

I leaved in blank the field Code under Edit Promotion then refresh the page with the shortcode and nothing is displayed.

:/ ?

Also I’m getting this message:
Please note that this promotion’s Scope selector has been disabled because it has been redeemed at least once. This is done to maintain accounting accuracy.


Josh

  • Support Staff

November 5, 2015 at 9:42 am

Can you start with a new promotion? It sounds like the promo code has already been redeemed at least once.


Cesar

November 9, 2015 at 1:53 am

Hi Josh,
It works once I started a new promotions (a codeless one).
Thank you!
Now you can close the ticket…


Tony

  • Support Staff

November 9, 2015 at 3:21 am

Great!

Any further problems just let us know 🙂

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