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Gaviny
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October 28, 2016 at 7:28 am
Hi,
following on from my last topic (re discount codes and tickets) i have just tried to install and activate the ee promotions add on but every time i try to activate the plugin i get a HTTP500 error. If i refresh the page, i’m taken back to the plugins page and the plugin is inactive.
I have looked at the permission in ftp thinking this could be it, but i dont know what the settings should be. And when i compare the directory to that of another EE add on that is working, they look the same. Any ideas?
Thanks,
PhilB
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Gaviny
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October 28, 2016 at 8:55 am
So i have just installed EE locally on my machine with the promotions add on. The issue is my espresso version.
I had followed the documentation initially and though it was compatible from 4.8 onwards.
Thanks
PhilB
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Josh
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October 28, 2016 at 9:32 am
That should have actually not allowed activating the promotions add-on before leading to a 500 error, we can look into that to see if something needs fixing on the activation end of the promotions add-on.
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Gaviny
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October 28, 2016 at 10:01 am
Ah right, fair enough. Yeah if you guys could look into that. I could upload it not a problem, it was just after clicking the ‘activate’ link where it happened.
Im on Event Espresso Version 4.9.3.p
Wordpress version 4.4.5
I dont know if that will help with your investigations or not.
So just to confirm. the promotions addon is NOT compatible with my version of EE?
Regards,
PhilB
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Josh
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October 28, 2016 at 10:52 am
That’s correct, you’ll need at least 4.9.10.p to be able to run the promotions add-on.
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Gaviny
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October 31, 2016 at 3:11 am
Thanks Josh,
Il need to do some experimenting before updating then. I have some custom buddyPress stuff that works with EE that broke last time so i had hoped i wouldnt need to update too much.
Thanks
PhilB
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