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Promotional Code – Discounts not Applying on Cart Checkout

Posted: May 25, 2016 at 1:30 pm

Viewing 4 reply threads


christian nophsker

May 25, 2016 at 1:30 pm

Promotional Code – Discounts not Applying on Cart Checkout.
It will not apply the discounts for any codes we have created.. example code “ss10” should apply 10% off… nothing changes even on refresh.

Event Espresso – 3.1.37.8.P

tour page:
https://www.outerbankskayaktours.com/event-registration/


Josh

  • Support Staff

May 25, 2016 at 2:44 pm

Hi there,

Can you check to see if the event in question is set to allow the specific promo code?


christian nophsker

May 25, 2016 at 4:23 pm

Hi Josh , I have checked all those settings:

All of our events are set to accept all offers by default – globally .
the promo code “111” i s$1 off … the code”ss10″ is 10% off . The cart is not updating the price when entered and/or refreshed.


Josh

  • Support Staff

May 25, 2016 at 4:46 pm

Hi there,

Thanks for checking. I checked one of the events and the codes are discounting the amount when I use them. Is there another event I should try?


christian nophsker

May 26, 2016 at 9:00 am

Yikes! There were a few tours that had promos off! Always good to have your expertise. Thanks for the help . I have this fixed now.

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