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joost backaert
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April 25, 2016 at 7:39 am
I have set my promotion code at Number of Uses at 1
Still a customer was able to use it twice, if I look at the promotion overview it shows 2 uses and not available any more.
Is this an error or did I do something wrong?
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Tony
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April 25, 2016 at 7:47 am
Hi Joost,
Was the code used twice on the same event or 2 different events?
Does ‘uses’ now show 2/2?
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joost backaert
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April 25, 2016 at 7:49 am
2 different events and yes uses show 2/2
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Josh
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April 25, 2016 at 12:22 pm
Hi Joost,
If you want a promo code to be used only one time, ever, then you assign it to only one event. When it’s assigned to more than one event, it can be used one time per event.
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joost backaert
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April 25, 2016 at 12:36 pm
Will there ever be a way that you can use a promo code once over a scope off all events? ( I think a lot of people could use a feature like that )
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Josh
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April 25, 2016 at 12:47 pm
Hi Joost,
We’re not planning on changing the event scope feature. A lot of people wanted promotions to apply to more than one event and we’re not going to take that away.
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joost backaert
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April 25, 2016 at 12:57 pm
I off course want that feature too! What I don`t want is that one code can be used multiple times without any control (over several events), My costumers can buy a promocode that is valid for one year and they can use it for an event of their choice, but now it seems they can use that code over and over.
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Josh
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April 26, 2016 at 9:06 am
They can because the code is assigned to more than one event. I made a ticket that requests adding a feature to promotions where it can limit the number of uses to a global scope, instead of an event scope.
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joost backaert
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April 27, 2016 at 1:46 am
Thanks, that would be extremely helpful !
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