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Promo settings showing error

Posted: December 18, 2015 at 4:38 pm

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Karen

December 18, 2015 at 4:38 pm

Hello, when I attempt to go to the promo plugin settings I am seeing this error:
“You do not have access to this route.”

Please help. I have events that I need to set up promo codes for immediately! Thank you.


Josh

  • Support Staff

December 18, 2015 at 4:54 pm

Hi Karen,

In most cases you can fix this by going to Event Espresso > Maintenance > Reset and click the button that says Reset Event Espresso Capabilities.


Karen

December 18, 2015 at 4:58 pm

Great. it worked. Thanks!

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