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Promo codes not working (2)

Posted: February 4, 2020 at 1:06 am

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SanMateoCPRClasses

February 4, 2020 at 1:06 am

I’ve activated the promotion addon, and added some promo codes. But when one of those promo codes is entered during checkout, it is not accepted. The error message is “We’re sorry, the promotion code “recert” cannot be applied to any events. You are welcome to try a different promotion code or to try this one again to ensure it was entered correctly.” I don’t see per-event promotion code settings – what am I missing?
Thanks,
Dawn

  • This topic was modified 4 years, 9 months ago by SanMateoCPRClasses.
  • This topic was modified 4 years, 8 months ago by Garth.


Tony

  • Support Staff

    •

February 4, 2020 at 6:34 am

Hi Dawn,

When you create a promotion code you have the option to either apply that promotion to ‘all’ scope items (all events), or you can select specific events it applies to:

https://monosnap.com/file/l6FGcSjd6x7ZwG5lmtb7O7WT8txrmB

Something to note with the above is the ‘uses’ value applies per scope item so if you have that set to 1, thats one use per event it is applied to.

Apply it to all scope items (all events) and it could be used once on each event you have.
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Updated by Tony 4 years, 9 months ago ago

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