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Promo Codes Not Selectable On Some Event Edit Pages

Posted: March 18, 2013 at 4:34 pm

Viewing 4 reply threads


William Ronat

March 18, 2013 at 4:34 pm

We are noticing some of the promo codes we’ve made don’t appear as selectable option in the Edit interface of some events. For instance, there is one event where no promo codes show up as checkboxes, even new ones I made to troubleshoot the problem.

This problem also seems to change over time, where codes that were working stop working and disappear as options from the Edit Event interface.

We haven’t had any problems with checked events not working on the front end of the site.


Dean

March 19, 2013 at 5:08 am

Hi William,

DO you have the Roles and Permissions add on installed and active?

Who is creating the promo codes(role wise -admin etc) and who is trying to view them?


William Ronat

March 19, 2013 at 8:27 am

Yes, Roles and Permissions is active. However all the users right now are admins.

I just noticed, however, that only the promo codes a person has made appear on the events that person made.

So the events that I haven’t made are the ones that I can’t select the codes for.

Is this the intended operation? If everyone that has access to WordPress is going to be an Administrator anyway, should I just disable the Roles and Permissions Add-on to fix?


Josh

  • Support Staff

March 19, 2013 at 8:50 am

Hi William,

It is one of the intended functions of Roles and Permissions to make promo codes “owned” by specific users, not roles. In this case, if all the users are admins I don’t see any reason to use the Roles and Permissions add-on.


William Ronat

March 19, 2013 at 8:55 am

Thanks for the info. I deactivated the plugin and everything is working as expected.

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