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rccompetes
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October 17, 2016 at 10:58 am
I created and assigned a promo code to an event, however when I try to apply it at checkout I receive the following message. “We’re sorry, but the promotion code “RCCOMPETES18″ appears to be invalid. You are welcome to try a different promotion code or to try this one again to ensure it was entered correctly.”
Event link is: http://rccompetes.com/events/southern-region-competition/
Please advise on how to correct/activate the promo code.
Jeff
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Josh
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October 17, 2016 at 4:17 pm
Hi Jeff,
Can you check to see what’s set in the “Code” field when you edit the promotion? Each promotion has a “Name” field, but the “Code” field is where you put the promo code.
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rccompetes
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October 17, 2016 at 7:50 pm
Josh, Thanks! That was it. On another note can I set the promo code to require a certain dollar spend before the promo can be triggered/used? E.g. Minimum purchase of $500 required to use the promo code?
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Josh
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October 18, 2016 at 9:03 am
I’m afraid at the moment there isn’t a way to achieve what you’re looking to do. However, this is a feature that we’re tracking interest for, and you are invited to vote for it and leave a comment on its trello card:
https://trello.com/c/btKYbaIc/173-promotions-require-x-amount-of-money-spent-on-tickets-before-allowing-promotion-code
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