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spaselca
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August 24, 2022 at 1:36 pm
The promo code is appearing on all our event registrations even though we don’t specifically create a promo code for all events. Is there a way that this promo code option can’t be viewed on all events?
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Tony
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August 24, 2022 at 2:20 pm
Hi there,
When no promotions apply to the events in your current session the promotion field should not show. I tested this locally to confirm and that functionality works as expected for me.
Are you sure you don’t have any promotions with the ‘Apply Promo to ALL Scope Items’ option set to Yes?
Or a promotion that has the event you are testing set for it to apply to, these sections: https://monosnap.com/file/ng4i0N4MZvfFdmtIUCIrvHJ4iqmS8P
When a promotion is set to apply to All scope items (all events) it will show up in the promotions overview like this: https://monosnap.com/file/pcLVanDrl3iZEmzIK56IfHBWPCHNzP
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Joao Victor
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August 24, 2022 at 3:30 pm
Hi there,
Thanks for reaching out!
Our Promotions Add-on should be applied to the events selected on the right sidebar. It’s weird that it has been applied to all of your events. Could you check if you selected just the desired event here: https://share.cleanshot.com/KBfyd5
Also, check if the number of events is one or the number of events you want to apply the discount code: https://share.cleanshot.com/9azOYN
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