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Stefan Zwinkels
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April 6, 2015 at 6:16 am
Hi,
I am using EE4 and am configuring it to work together with Pronamic IDEAL to accommodate our event’s ticket sales. Pronamic is recognized as payment method. All has been configured; IDEAL is working properly via the Pronamic plugin. However when I test the event I prepared and fill out the registration form to proceed to payment options, I get a notification that “the step cold not be completed. Reload the page to try again”. Please advise.
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Tony
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April 6, 2015 at 6:37 am
Hi Stefan,
The Pronamic iDEAL gateway is not developed/supported by the Event Espresso team so you will likely need to contact Pronamic and have them investigate.
However, can you link me to one of your events so I can double check if there is any issue we can see please?
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Tony
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April 6, 2015 at 8:37 am
Hi Stefan,
It is indeed Pronamic iDeal that is causing the problem. When clicking the Proceed to Payment button this error is thrown:
Fatal error: Call to a member function get_input_html() on a non-object in /wp-content/plugins/pronamic-ideal/vendor/wp-pay-extensions/event-espresso/src/PaymentMethod.php on line 43
You’ll need to issue a ticket with them providing the above error for them to investigate.
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