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Proceed to Finalize Registration not working

Posted: September 25, 2020 at 4:23 pm

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Alltech

September 25, 2020 at 4:23 pm

I have an event configured that works fine up until I try to proceed to the final registration step. If I leave any fields empty, pressing the button correctly moves to the missing field and highlights it. However, if the form is filled out correctly clicking the button does nothing at all. Checking dev tools shows no javascript errors in the console log. Please suggest next steps to get this resolved. Thanks.


Tony

  • Support Staff

September 28, 2020 at 6:10 am

Hi there,

I’ve just added a quick test registration on one of your events and didn’t run into any issues with finalizing the registration.

Is this happening on a specific event are have you already fixed this?

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