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Problems with data entry by dates

Posted: September 12, 2018 at 6:26 am

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Atma

September 12, 2018 at 6:26 am

Hi,

1) Althoug we have a german install, we get a english presentation of the dates in the backend.

2) Although we set a time for the evening in the calendar popup, we always get a date für the morning, “am” instead “pm”. We have found a workaround – we correct the timestamp manually. But what can I do, that we don’t have to correct the timestamp.

3) Sometimes we cannot correct the time-stamp, because the calendar popup lay over the field. What can we do. For myself I found a workaround, but I cannot expect that of my customer.

Best regards,
Daniela


Atma

September 12, 2018 at 6:30 am

see also “Event Espresso – Event End Time Function isn’t Working Properly”
it is the same problem


Josh

  • Support Staff

September 12, 2018 at 9:10 am

Hi,

It’s not exactly the same problem (the other topic doesn’t mention the translation issue). In any case, the way forward will be to follow these troubleshooting steps:
https://eventespresso.com/wiki/troubleshooting-checklist/


Atma

September 12, 2018 at 10:53 pm

Hi Josh,

point 2 is the same problem as “Event Espresso – Event End …”. 🙂 The other customer described the problem more exactly.

Best regards,
Daniela


Tony

  • Support Staff

September 13, 2018 at 4:18 am

Hi Daniela,

Did you run through the troubleshooting checklist Josh posted?

That issue is almost always a plugin (or theme) conflict.

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