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Problems with connecting to Braintree for paypal

Posted: February 21, 2017 at 11:15 am

Viewing 5 reply threads


qabsjim

February 21, 2017 at 11:15 am

Hello,

I am having an issue connecting to “Braintree for Paypal” for payment.
Looks like everything is good, but never get options for credit card information to process the credit card.


Josh

  • Support Staff

February 21, 2017 at 12:06 pm

Hi there,

I’m looking into this with the information you sent via the redeem a support token form and it appears that your WordPress theme is setting some CSS that hides the iframe that Braintree uses for the billing form. This and the CSS issue with the Promotion code field should be a simple CSS fix.


qabsjim

February 21, 2017 at 12:08 pm

can we work around this?


Josh

  • Support Staff

February 21, 2017 at 12:21 pm

It’s actually a matter of overriding what the theme adds, and it’s fixed now. I’ve added some CSS to the Customizer’s Additional CSS panel. The CSS makes sure the billing fields and the Promotional code field label display correctly.


qabsjim

February 21, 2017 at 1:38 pm

Thank you – can you tell me where the override code is so if I have to upgrade, I can save it?


Josh

  • Support Staff

February 21, 2017 at 1:45 pm

I added the CSS to the Customizer’s Additional CSS panel. You can see the code if you go to WordPress > Appearance > Customize > Additional CSS. You will not lose the code when you upgrade.

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