Support

June 25, 2018 at 3:02 pm

Hi there,

The problems you’re having may be the result of a plugin or theme conflict, and you can rule out a plugin or theme conflict by installing the Health Check plugin. After you’ve installed the Health Check plugin you go to WP → Dashboard → Heath Check → Troubleshooting. There you’ll Enable Troubleshooting Mode, then once that’s activated you’ll reactivate Event Espresso only via the Health Check’s Troubleshooting item in the WP admin bar. At that point, can you check to see if the issue persists?

June 26, 2018 at 5:33 am

right, i try but i’d like to get not the thumb image but another size without resizing

Ok, please don’t modify files within the plugin itself, there’s no need and when you update the plugin any customizations made that way will be lost.

To change the image size that is in use you’ll need to load your own copy of the template used by that add-on. To do that you copy /eea-grid-template/templates/espresso-grid-template.template.php to your themes root directory.

Preferably a child theme if you are not using one already:

https://www.smashingmagazine.com/2016/01/create-customize-wordpress-child-theme/

Then on line 27 you’ll find this:

$feature_image_url = $post->EE_Event->feature_image_url();

Change that to pass the size of the image you want to use, what that it depends on what sizes your themes creates. So something like:

$feature_image_url = $post->EE_Event->feature_image_url('medium');

Or for a specific size:

$feature_image_url = $post->EE_Event->feature_image_url( array( 320, 180 ) );

Will return an image 320px wide by 180px height.

Is that what you are looking for?

if i put the shortcode on the home page i can’t see columns but all the style is broken.

EE currently does not support page builders, so you need to add the shortcode to the main content (not using Visual Composer) so that EE can track the shortcode, after that you can use VC and add the shortcode where you prefer in the page.