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JacquesMivi
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June 10, 2017 at 3:19 am
Hello,
For a few weeks we have a problem with the text editor of EE4, for all type of element: Event, automatic notification sent to registrants and event admin, etc.
Everywhere in Event Espresso where we can write a text, we have this problem.
Our problem is the following: sometimes, we don’t know why, the format of the text is totally scratched and all sentences are following eachother and all the paragraphs disappear.
Please find a screenshot of what we have in back-end, when we edit the text box as html:
https://drive.google.com/open?id=0B4-hsazMWUExYUNvbl9pTFIzLUE
Do you have any idea of what is our problem? What could we have done wrong, are you aware of this kind of problem elsewhere? This is specific to
Thanks a lot for your help
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Josh
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June 12, 2017 at 6:57 pm
Does the issue go away if you deactivate the YASR plugin, so the YASR shortcode is no longer loaded there?
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JacquesMivi
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June 21, 2017 at 10:09 am
Hello Josh,
No it doesn’t go away. Any other thoughts to solve this?
Thanks
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Josh
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June 21, 2017 at 10:21 am
You can follow this troubleshooting guide:
https://eventespresso.com/wiki/troubleshooting-checklist/
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