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Problem with tax calculation

Posted: February 21, 2017 at 8:19 am

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David

February 21, 2017 at 8:19 am

I’m a bit stuck with a tax issue that my client isn’t particularly happy about and I can’t think of a solution.

For example:
Ticket is priced £25.00 inc tax
£20.83 is the cost – this is how it’s entered in Event Espresso
Event Espresso then adds 20% on top, which is £4.17 and makes the total £25.00

The problem comes when someone buys two tickets.

The price is coming out at £49.99 and not £50.00

From what I can tell is happening,
Event Espresso is taking 2 tickets at £20.83 each (£41.66) THEN adding the tax at 20%, which brings it to £49.992 and rounding it down.

I can only assume Event Espresso is taking the total cost then adding the tax, rather than doing it on a per ticket basis.

Now we’re talking about it only ever being a penny down, or a penny up depending on the values – BUT the client is finding it a bit of a pain and is looking for a fix. And right now, I’m not sure what the solution is.

I *could* just enter the total prices inc tax and not bother with Event Espresso’s tax calculation, but the client is wanting the tax listed on the invoice separately.

Any ideas?

Thanks,
David


Josh

  • Support Staff

February 21, 2017 at 11:04 am

Hi David,

You can avoid the problems with tax calculation by using a % surcharge price modifier instead. Here’s a screenshot that shows the set up:

percent surcharge

So the difference is instead of checking the box next to “This ticket is taxable”, you set up a percent surcharge price modifier of 20%. This will calculate the 20% amount correctly and display as a separate line item.


David

February 21, 2017 at 1:01 pm

Ok thank you – makes sense! Will give it a go.

David

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