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Problem with Stripe integration URGENT

Posted: June 30, 2023 at 2:33 am

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Jason Scarff

June 30, 2023 at 2:33 am

My Stripe integration is not working correctly. Customer bookings are failing to complete when payments are made. Customers are ending up making multiple payments and still their booking fails to complete. Do I need to uninstall and reinstall the Event Espresso plugin? We’re using EE3, site is mullingarequestrian.com
Thanks,
Declan Fagan


Tony

  • Support Staff

June 30, 2023 at 6:41 am

Hi Declan,

Are there any error shown on the page at all then they pay?

Do you have a test event I can register onto? If not, please create a new test event and I’ll take a look.

Do I need to uninstall and reinstall the Event Espresso plugin?

Not usually no.

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