Support

Home Forums Event Espresso Premium Problem with currency / country

Problem with currency / country

Posted: March 22, 2016 at 11:53 am

Viewing 3 reply threads


koldtoft

March 22, 2016 at 11:53 am

I updated to version 4.8.37.p last night to fix the “clicking the pay now twice” issue, and it changed the currency for my events to USD$ (from Danish kroner)

When I try to change it back on the Evenespesso settings page, it reverts to not having anything selected when I reload the page.

The page looks like this…
http://grab.by/OXQ6

I then change it to look like this (and push save)
http://grab.by/OXQe

And then when I reload the page… it’s back to this
http://grab.by/OXQ6

My general wordpres settings are like this
http://grab.by/OXQi

Events created now are still in USD
http://ec2-52-29-150-243.eu-central-1.compute.amazonaws.com/ee-events/test-2/

I bought a ticket to test, and it was for 5 USD and it came in to my stripe account as 38 dkk (so it did charge it in USD)


Tony

  • Support Staff

March 22, 2016 at 1:24 pm

Hi there,

On this page – http://grab.by/OXQ6

Your not actually selecting that country for EE, your selecting to edit that countries settings.

Go to Event Espresso -> General Settings.

Now within that page you’ll see your Organization settings such as Address.

What is the country set to there?


koldtoft

March 23, 2016 at 4:21 am

Thank you πŸ™‚

Fixed πŸ™‚


Tony

  • Support Staff

March 23, 2016 at 5:14 am

You’re most welcome πŸ™‚

I’ll mark this thread resolved.

Viewing 3 reply threads

The support post ‘Problem with currency / country’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso