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BG
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September 15, 2017 at 3:50 pm
Hi I am attempting to download CSV reports from Event Espresso and this facility has stopped working for some reason.
It works fine for another site I have on the same server, but not on theukweddingevent.co.uk which throws out the following error message:
theukweddingevent.co.uk 403 Forbidden Error Page
If you arrived here due to a search or clicking on a link click your Browser’s back button to return to the previous page. Thank you.
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Josh
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September 15, 2017 at 5:35 pm
Can you compare the installed plugins between the two sites? There may be a security-related plugin on the one site that throws that 403 forbidden error page when the CSV report does its thing.
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BG
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September 17, 2017 at 6:56 pm
Hi Josh, turned off all plugins and just had the main Event Espresso plugin running, but still access to the CSV reports are blocked? Any suggestions.
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Tony
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September 18, 2017 at 2:42 am
Was there a security plugin on that site that isn’t on the other?
Some security plugins add rules to your sites htaccess file which is then not removed when you de-active the plugin.
Can you check with your host and confirm the request is not hitting some form of security on the server? A Modsec rule for example.
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