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Joy
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April 22, 2017 at 5:12 pm
We are using Campaign Monitor as our invitation source for a private invitation only event with a link and password to register via Event Espresso.
I’ve searched the support forums for how this is to be done and there doesn’t appear to be a simple answer.
I’ve set up a category ‘invitation only’, yet this doesn’t seem to work either.
Can this be done via Event Espresso.
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Lorenzo Orlando Caum
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April 24, 2017 at 8:06 am
Hello,
Have you considered using a simple passcode on the invite only events?
That can be set through the visibility options in the top right area of the event editor.
—
Lorenzo
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Joy
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April 26, 2017 at 10:22 pm
Yep. And using the Ticket Selector shortcode. What appears on our Event page is…
https://www.becentre.org.au/ee-events/re-opening-warriewood-campus/
Password is ‘Play’
When you click on the link, it goes to the actual event page where there is no area to insert the password and no ticket selection or registration button appears.
https://www.becentre.org.au/ee-events/re-opening-warriewood-campus/
When you click on the WordPress Event category page you get ‘details’ button and it only takes you back to the event page. https://www.becentre.org.au/event-category/re-opening-warriewood-campus/
What are we doing wrong?
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Tony
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April 27, 2017 at 3:50 am
If you view the page using one of the default themes such as twentyseventeen do you see the full event details?
You can activate a different theme for only admins using the Theme Test Drive plugin.
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Joy
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April 27, 2017 at 5:34 am
Thanks Tony, to access twentyseventeen default theme WP requires upgrading; however, I used one of the other default themes via Theme Test Drive plugin.
Got the event detail box but couldn’t see event details when I clicked on the box.
Did get the icon for password but when inserted the password it went nowhere.
Ugh!
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Tony
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April 27, 2017 at 5:50 am
Ok, create an event without a password and confirm if that works, it sounds like a plugin is hooking into an doing something unexpected with your content which is breaking EE’s filters to inject the details.
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Joy
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April 27, 2017 at 6:23 am
Yep, it works perfectly (https://www.becentre.org.au/ee-events/re-opening-warriewood-campus). Upgrading WP and/or the ee plugin (only 1) shouldn’t impact.
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Tony
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April 27, 2017 at 7:55 am
Upgrading WP and/or the ee plugin (only 1) shouldn’t impact.
Why not?
Each release includes bug fixes or additional features so it is possible that updating could fix your problem.
However on testing 4.8.14 on a test site I don’t run into any problems with private or password protected events so I’d recommend ruling out a plugin conflict.
To do that you’ll need to de-activate all non EE plugins and check the event page again, does it display as expected with a password protected event?
If it does activate each plugin one by one and retesting the event page between each activating to find which one causes the output to break again.
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