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Pricing – what is the point of the default price?

Posted: July 10, 2023 at 9:38 pm

Viewing 4 reply threads


NorwayThai

July 10, 2023 at 9:38 pm

We have two options for the main ticket to our event.

Option 1: The Main Summit $900
Option 2: The Main Summit plus an optional site visit $150

If I make the main summit ticket the default price then the Option 2 ticket is base price plus $150 which is ok.

But for additional addons we just want them to be charged as the addon price, without the base price (people already paid for the main ticket).

If I make the base price zero then the entire ticket is zero because it doesn’t add the dollar surcharge.

How can we sell addons without a base price?


Tony

  • Support Staff

July 11, 2023 at 3:57 pm

Hi there,

I’m a little confused here, why are you adding/using default pricing here?

First, let me make sure I follow what you mean by default pricing.

If I make the main summit ticket the default price then the Option 2 ticket is base price plus $150 which is ok.

Are you making the default pricing for all of your events within Event Espresso -> Pricing with this setup?

If I make the base price zero then the entire ticket is zero because it doesn’t add the dollar surcharge.

I don’t follow what you are doing with this setup.

Why are you adding base prices and surcharges?

Option 1: The Main Summit $900
Option 2: The Main Summit plus an optional site visit $150

Wouldn’t that just be 2 tickets.

Set the ticket of ‘The Main Summit’ to have a price of $900

Set the ‘optional site visit’ ticket to be $150.

The user then selects 1 of the main summit tickets and if they want the additional optional site visit they select one of those.


NorwayThai

July 12, 2023 at 12:10 am

I don’t follow what you are doing with this setup.

Why are you adding base prices and surcharges?

Option 1: The Main Summit $900
Option 2: The Main Summit plus an optional site visit $150

Wouldn’t that just be 2 tickets.

Set the ticket of ‘The Main Summit’ to have a price of $900

Set the ‘optional site visit’ ticket to be $150.

The user then selects 1 of the main summit tickets and if they want the additional optional site visit they select one of those.

I have done that, but if the base price is zero then the optional site visit is shown as zero. Or if I add a base price then the optional site visit is $150 plus the base price.

I can’t figure out how to just create a ticket with a price.

What if I wanted to sell tickets to every session in addition to the main conference? Or what if I wanted to sell tickets for lunch and dinner?

How do you just create a ticket and give it a price? They always start with the base price which you can’t remover or change.


NorwayThai

July 12, 2023 at 12:23 am

On the booking form I have a paid add-on that should be $150 but the price shows as zero.

However if I select that item, and add to the Event Cart, when I view the Event cart the item is there and has a $150 charge.

I’ve just noticed that there is no cache for the cart, so if you go back to the form all your cart selections are gone.

This software is unusable for a proper conference. The UI and the setup logic is horrible.

Thanks for your help, but I am going to have to give up and try another plugin.

I’ve got less than 2 weeks to create a booking form that works and I don’t think our requirements are unusual.

We just want attendees to be able to book tickets for all the different parts of our event. This should not be this complicated!


Tony

  • Support Staff

July 12, 2023 at 4:40 am

I have done that, but if the base price is zero then the optional site visit is shown as zero. Or if I add a base price then the optional site visit is $150 plus the base price.

I can’t figure out how to just create a ticket with a price.

The quickest way is to create a ticket, skip prices and set the price on the ticket card:

https://monosnap.com/file/HQZFxnLjAhVJO4WpSOw0KjFsQZsplF

What if I wanted to sell tickets to every session in addition to the main conference? Or what if I wanted to sell tickets for lunch and dinner?

Just create additional tickets?

I think you may be overthinking tickets here and that’s overcomplicating the setup, they are just a price option within the event.

Any option you want to add for people to purchase needs to be a ticket within EE, or combined as a ticket ‘combo’ (which is basically just a ticket with the prices combined into a single ticket):

‘Main Summit’ – $900
‘Optional Site visit’ – $150
‘Breakfast’ – $10
‘Lunch’ – $20
‘Dinner’ – $30
‘Breakfast, lunch, dinner’ – $60 (a ‘combined’ ticket)

However if I select that item, and add to the Event Cart, when I view the Event cart the item is there and has a $150 charge.

Which event cart? Using the Multi Event Registration add-on?

I’ve just noticed that there is no cache for the cart, so if you go back to the form all your cart selections are gone.

Sure, if you start a registration with EE core and go to the checkout page, then go back and make another selection on the ticket selecotr EE has to start over.

If you want a an event ‘cart’ as such you’ll need to use the Multi Event Registration add-on:

https://eventespresso.com/product/eea-multi-event-registration/

Thanks for your help, but I am going to have to give up and try another plugin.

I’ve got less than 2 weeks to create a booking form that works and I don’t think our requirements are unusual.

We just want attendees to be able to book tickets for all the different parts of our event. This should not be this complicated!

Again I really think you are overthinking the tickets within Event Espresso here, unless I’m completely missing something you need for your setup.

Creating tickets with a set price can be easily done without default tickets. If you want to work through this I’m more than happy to.

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