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Price Modifier EE4 Not working

Posted: June 6, 2016 at 9:10 pm

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prendul

June 6, 2016 at 9:10 pm

I found this when looking at the forum (see below), but I cannot get it to show any drop down to say “to set it so that the answer to X question modify the ticket price”. It is just discounting the ticket and shows in the detail “member discount” that I want them to select first.

Dean
Support Staff
February 4, 2015 at 1:35 am
Hi,
The only options I can see are:
1) Use the Price Modifier addon to set it so that the answer to X question modify the ticket price. While this will work, you would have to set the answers first (so dropdown, checkbox questions only) and there is still nothing to stop the others from selecting them.
2) You could use the WP User Integration addon and make the customers who get a discount site members. Then when logged in they can receive a member discount that can be set per event. E.g. Event A costs $100 to no logged in users, logged in the price will be $80.


Lorenzo Orlando Caum

  • Support Staff

June 7, 2016 at 8:43 am

Hello,

That support post is for Event Espresso 3 which is a different platform than Event Espresso 4.

Is the problem that you are trying to solve is that you would like to offer member pricing options and then regular pricing options?


Lorenzo


prendul

June 7, 2016 at 4:00 pm

Yes, but what I want is to require them to check one of the boxes as a conference registration fee (1 for members-$75, 1 for nonmembers-$60). Then, allow them to select as many classes as they want – inexpensive (or none). But, if I put in two separate options, I can’t make the registration ticket required. I am afraid if I don’t, people may sign up for the inexpensive classes and not the registration fee. Thus, we would end up not recouping our costs.


prendul

June 7, 2016 at 4:02 pm

Of course the fee is the other way around. Members need to get a discount.


Tony

  • Support Staff

June 8, 2016 at 4:46 am

One way to set this up is to setup an ‘Admission’ ticket priced at the full price for the event and then provide a promotion code for your members to use for a discount at the end of the registration.

You’ll need the EE4 Promotions Add-on to setup the discount code.

Would that work?


prendul

June 8, 2016 at 6:22 am

Probably. Unfortunately, the promo add on is more expensive that the original premium package. Did this replace the free option of the price modifier? You may want to rewrite your page that is under your feature section because it is listed as E3&E4 and shows this: https://eventespresso.com/features/multiple-ticket-pricing-options/ (which shows examples of discounts without an addon). If there a way to convert my E4 to an E3 License because I believe that license has the features I need.


prendul

June 8, 2016 at 6:35 am

I guess I don’t want to downgrade my plan. I just purchased it based on what the information screens said the features would do.


Tony

  • Support Staff

June 8, 2016 at 7:27 am

Unfortunately, the promo add on is more expensive that the original premium package. Did this replace the free option of the price modifier?

No there is currently no EE4 Price modifier that works in the same way as the EE3 Price Modifier add-on.

1) Use the Price Modifier addon to set it so that the answer to X question modify the ticket price. While this will work, you would have to set the answers first (so dropdown, checkbox questions only) and there is still nothing to stop the others from selecting them.

Would be using the Price Modifier add-on we have listed as a feature request for EE4 on our roadmap here:

https://trello.com/c/uJhRDmvT/104-price-modifier-add-on

The price modifiers listed in the documentation are a way for you to apply surcharges, discounts taxes etc to your ticket, they always apply to the ticket if they are set so will not work for your use case.

That documentation does relate to EE4 and those price modifiers are included within core (without any add-ons).

The problem when you combine the tickets for logged in and non logged in users in a single event is you can not set 2 tickets to be required as the logged in users will see both and will be required to select one of each. EE4 currently checks for a specific capability assigned to a ticket and assumes ‘members’ should have access to all tickets unless they have a capability assigned that the user doesn’t have (logged out users have no caps so see all tickets without a capability)

You could separate the events into a member event and non member event which allows you to create tickets specific for each type within the event but you then have 2 EE events to manage for a single event.

I’ll see if anyone else on the team can think of another solution for this.

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