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Price modifier doesn't work!

Posted: November 20, 2013 at 5:07 pm

Viewing 13 reply threads


Stian Morsund

November 20, 2013 at 5:07 pm

Hi y’all!
I am trying to make a radiobox question with the Price Modifier add-on enabled. However I’m getting this error:

“An error occured. The question could not be updated.”

My answer options is “Yes|500, No|0”, and max quantities and items sold left blank.
I have tried changing question type to dropdown with no luck.

Any ideas?
I have the latest versions of WP and EE.


Stian Morsund

November 20, 2013 at 5:11 pm

May I add that MER is deactivated..


Tony

  • Support Staff

November 21, 2013 at 2:13 am

Hi Stian,

Can you try enabling WP_DEBUG and see what error is displayed please?


Stian Morsund

November 21, 2013 at 3:58 pm

Yeah, I get “Unknown column ‘price_mod_qty’ in ‘field list'”


Sidney Harrell

November 21, 2013 at 4:12 pm

Try deactivating and reactivating the Price Modifier plugin. If you have phpMyAdmin access, the wp_events_question table should have a price_mod_qty field.


Stian Morsund

November 22, 2013 at 3:04 am

Reactivating the plugin didn’t solve the issue. Unfortunately phpMyAdmin is not provided by the host


Stian Morsund

November 22, 2013 at 3:26 am

The price_mod_qty field is in there. What could be the issue?


Tony

  • Support Staff

November 22, 2013 at 6:42 am

That’s odd.

Have you modified any of Event Espresso’s core files or the Price Modifier code?


Stian Morsund

November 22, 2013 at 7:03 am

Yes I have modified some of the core files, but I haven’t touched the database nor anything related to the Price Modifier.

This was one of the first features I tested out, since it was one of the main reason I bought EE. I remember it not working out of the box after a clean install, so it has nothing to do with my later modifications..


Sidney Harrell

November 22, 2013 at 9:32 am

When you turned on WP_DEBUG and got the error message, did it give you a filename and line number?


Stian Morsund

November 22, 2013 at 11:47 am

@Sidney: Unfortunately not!


Tony

  • Support Staff

November 25, 2013 at 2:54 am

Hi Stian Morsund,

Is it possible for you to send us log-in details to take a look? If so please send via https://eventespresso.com/send-login-details/

*FTP details are also appreciated in this case.

The reason I asked if there had been any modifications is due to the fact that if I setup a fresh test site, using un-modified EE and then use Price Modifier Add-on I see no issues. So just trying to rule out what I can.


Dean

November 26, 2013 at 2:12 am

Hi,

As per my note on this thread https://eventespresso.com/topic/my-event-list-is-empty/, I would suggest trying to activate the plugins on a single site basis.


Stian Morsund

November 26, 2013 at 3:59 am

Thanks!

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