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Price Changes when Editing an Event

Posted: December 1, 2014 at 7:45 am

Viewing 5 reply threads


Serdar Ugurlu

December 1, 2014 at 7:45 am

Hi There dear EE Team,

EE Version 4.4.5

Right now we are confronted with a nasty phenomenon in EE which looks like this:

We have established a new Event with two Tickets for this event.
One has a Price of 2899 Euros and the Other 3298 Euros.

Event Espresso shows the Prices for the Events the following way:

2.899,00 Euro
And the Second Ticket shows:
3.298,00 Euro

Now the Problem:

As soon as I change or modify the event the Price shows as:

2,99 Euro
or
3,99 Euro

I have no Idea what we are missing her does anyone of you have an Idea ?


Lorenzo Orlando Caum

  • Support Staff

December 1, 2014 at 9:28 am

Hi Serdar, the period / comma is causing the issue. We’ve already verified a fix for Event Espresso 4.5 which is being finalized.

Try entering the values without the comma and it should hold the values.


Lorenzo


Serdar Ugurlu

December 1, 2014 at 10:41 am

Hi Lorenzo,

I give in the Price without the Comma like this: 2899 and 3298 EE fills in the comma values.

Shall we update to EE 4.5 then ?

Thank you


Lorenzo Orlando Caum

  • Support Staff

December 1, 2014 at 11:20 am

Event Espresso 4.5 has not been released yet. We are working on completing some final tickets. It will then go through a testing checklist and we’ll announce the release on our blog.


Lorenzo


Serdar Ugurlu

December 2, 2014 at 2:34 am

Ok so there is no real solution to the Problem as of now ?!
Some kind of workaround ?
The Problem is when there are booked Tickets and the Price gets modified the Ticket gets blocked and EE generates a new one which is bothersome.


Lorenzo Orlando Caum

  • Support Staff

December 2, 2014 at 11:47 am

Hi Serdar,

This fix is in Event Espresso 4.5 pre-release. If you join the pre-release channel, then you’ll be able to download and install that version of Event Espresso:

https://eventespresso.com/wiki/pre-release-channel-guide/


Lorenzo

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