Support

May 5, 2017 at 8:07 am

Hi there,

I’m sorry to hear you’re having some trouble. May I ask what exactly isn’t working and how that relates to the Avada theme? The reason I ask is because there are many sites that are successfully using Event Espresso and Avada.

May 8, 2017 at 8:31 am

You’ll find you will get the same error with other themes on your webserver, because the problem is caused by a server misconfiguration.

The error message indicates that the database user’s permissions or database settings are not allowing WordPress to create any new tables. It’s able to write to the existing tables, but not create new tables. This issue will occur with any new WordPress plugin you may try to install or run an update where a new table needs to be added.
I’m afraid this is something that will need to be changed by the server administrator, at least temporarily in order to re-run the Event Espresso update. What they will need to do is make sure that the database user has the permission to create new database tables at least for the times when software updates are made. This is a note in the WordPress codex that explains this further:
Note: Some plugins, themes and major WordPress updates might require to make database structural changes, such as add new tables or change the schema. In such case, before installing the plugin or updating a software, you will need to temporarily allow the database user the required privileges.
http://codex.wordpress.org/Hardening_WordPress#Restricting_Database_User_Privileges
Hopefully you can get in contact with the server admin and they’ll be able to make this adjustment soon.