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Plugin automatic update not working

Posted: August 23, 2017 at 7:56 am

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eusseve2004

August 23, 2017 at 7:56 am

When I tried to update the calendar plugin, I saw I had the following message: “You have the correct Support License Key for Event Espresso – Calendar (EE 4.3+) but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.”

I do have a valid license and it reflects the correct domain on my website. So what is the problem? How do I get it to update?


Josh

  • Support Staff

August 23, 2017 at 8:21 am

Hi there,

I’ve reset your support license key. You can dismiss the message on your WordPress dashboard, then go to Event Espresso > General Settings and save that page. After you save the settings page you can go to WP > Plugins and run the updates.

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