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plug in update erased EE

Posted: June 3, 2015 at 7:38 pm

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Jamie Jennings

June 3, 2015 at 7:38 pm

so I went to upgrade to next version as an update and it completely erased EE. When I went to add it back, I ended up adding version 3 and not version 4 and I can’t find it. I have a registration on Tuesday and everything was set and now I’m totally panicking. Please help!


Jamie Jennings

June 3, 2015 at 8:25 pm

I ended up restoring the site from yesterday’s back up, but just wanted to report a broken plug in and the fact that it completely erased EE4 from my dashboard and list of plug-ins.


Tony

  • Support Staff

June 4, 2015 at 5:09 am

Hi Erin,

Which version of number of EE4 are you currently running?

The plugin update is done through WordPress core itself. When plugins are updated the original is deleted and the update downloaded and extracted in its place. It appears something went wrong with this process either after the original was deleted or during the extraction.

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