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Phone Number Element On Registration Form

Posted: April 13, 2017 at 10:14 am

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Matt Shane

April 13, 2017 at 10:14 am

Hello –

The phone number element on the registration form is not showing up in the registration information. All of the other form questions are passed fine, even new form questions I create. But when the phone number is entered it does not show up in the email confirmation. It is simply skipped and everything below it shows.

I tried to delete and readd it but it seems there are certain form items build in like Name and email that are part of the registration system and can’t be modified or deleted and phone number is one of those items.


Tony

  • Support Staff

April 13, 2017 at 10:41 am

Hi Matt,

The phone number question is a system question and has its own shortcode, you can add either [RECIPIENT_PHONE_NUMBER] or [PRIMARY_REGISTRANT_PHONE_NUMBER] to the Registration Approved message depending on what you are doing.

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