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Personal Information Questions not appearing for Additional Registrants

Posted: April 23, 2015 at 2:55 pm

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Jonathan Whitney

April 23, 2015 at 2:55 pm

I have marked the question group “Personal Information” in all my events for Additional Registrants, but it’s not showing up in the registration process, either on the front end or for admin entered registrations.

Other question groups are appearing normally.

This seems to have broken when we updated to WordPress 4.2.

Thanks,

J.D.


Lorenzo Orlando Caum

  • Support Staff

April 23, 2015 at 3:13 pm

Hi Jonathan, we started testing with WordPress 4.2 a while ago and did not see this issue.

I checked one of our testing sites that has the new release of Event Espresso along with WP 4.2 and it appears to be working:

http://cl.ly/image/2o1Y0127093H –> http://cl.ly/image/3B1N2D0E3G0A

I also tested these conditions:

Additional registrant: personal information question groups + address questions groups

Additional registrant: personal information question groups + address questions groups + custom questions groups

Running the latest version of Event Espresso 4?


Lorenzo


Jonathan Whitney

April 23, 2015 at 3:26 pm

It’s definitely a wierd thing. I went into the question group and changed the Question Group Order to 0 (in Personal Information) and everything went back to normal.

It’s okay now. Thanks.

J.D.


Jonathan Whitney

April 23, 2015 at 3:27 pm

The question order was 1 prior to that change. Just FYI. I don’t believe I set it to that.

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