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Permissions error message suddenly appearing on all Espresso pages

Posted: June 6, 2017 at 11:25 pm

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bowskill

June 6, 2017 at 11:25 pm

My site, hosted on IIS on my own server is functioning but every Espresso page now has a pop up message that reads:
“An error has occurred:
Could not create the folder at “C:\inetpub\wwwroot\circus\wordpress_circus/wp-content/uploads/espresso/templates/” because:
An attempt to access and/or write to a file on the server could not be completed due to a lack of sufficient credentials.”

But the folder does exist and I have temporarily changed permissions on it so Everyone has full control.

What else should I do?

Thanks


Josh

  • Support Staff

June 7, 2017 at 8:44 am

Hi there,

We recommend hosting on Apache/nginx because we do not develop/test/support installing WordPress on IIs so the ultimate solution will be to migrate to a supported platform. You’ll avoid other pitfalls this way.

In the meantime, there are some possible workarounds to the issue you’re seeing that you could try, for example you could try adding this to the wp-config.php file:
define( 'FS_METHOD', 'direct' );

As well as the information from these guides:
https://brudtkuhl.com/wordpress-iis-permissions-updates-permalinks/

https://www.customfitonline.com/news/2013/6/20/solve-wordpress-on-windows-server-problems/


bowskill

June 7, 2017 at 8:48 am

Hi Josh,

Thanks for your suggestions. Moving to Apache is not an option for me.

However, the workaround using define( ‘FS_METHOD’, ‘direct’ ); did work!!

Thanks so much.

John

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