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Per Ticket Max Qty. stops at 10

Posted: June 24, 2015 at 5:31 pm

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Jeffrey Dale

June 24, 2015 at 5:31 pm

I have setup a raffle ticket for 1 event and would like a person to be able to purchase more than 10 in one transaction. I have set the Max. Qty. for this ticket at 50. How can I get this number 50 to show up or be allowed in a single purchase? Is this possible? URL is http://americangirl-jgcf.org Can a buyer enter the qty. number instead of choosing from a drop-down number list? Please test on the site and you will see this error when you pick a raffle ticket to purchase.


Lorenzo Orlando Caum

  • Support Staff

June 24, 2015 at 6:58 pm

Hi Jeffrey, you can make the change through the event registration options area of the event editor. It appears in the top right area of the screen:

http://cl.ly/image/3X150M0w1c0p

Change it from 10 to 50 and save changes.

Variable quantities that are manually entered via a text field are not supported at this time.


Lorenzo


Jeffrey Dale

June 25, 2015 at 11:05 am

On my site, http://americangirl-jgcf.org/events/american-girl-fashion-show/, I have the Doll Hair Appt. set to sell a max quantity of 24 per transaction with a total of 24 tickets available for this event. 1 person could buy all the 24 tickets available HOWEVER the drop down field where one chooses the quantity of this ticket only goes up to 10. Can this number be changed to allow one to buy up to 24 tickets at once?


Jeffrey Dale

June 25, 2015 at 11:08 am

Ignore the previous question. It is fixed now. Thanks!


Lorenzo Orlando Caum

  • Support Staff

June 25, 2015 at 11:33 am

Hi Jeffrey, by default the maximum ticket option per order will appear as 10 for new events so you’ll want to raise that to a higher value or lower as needed. Be sure to save changes to the event afterwards.


Lorenzo

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