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People Menu is not visible

Posted: May 21, 2018 at 2:02 pm

Viewing 6 reply threads


AlphaStar

May 21, 2018 at 2:02 pm

Hello,

When I click to person assigned to a event it gives error says page is not found and people menu is not visible any more on the wordpress menu.

Could you help me on that?

Thanks.


Josh

  • Support Staff

May 21, 2018 at 4:57 pm

Hi there,

It’s possible that the page not found error can be resolved by simply visiting the Settings → Permalinks page of your site’s WordPress dashboard.

Then, the People menu not being visible can usually be fixed by going to Event Espresso → Maintenance → Reset and click the Reset Event Espresso Capabilities button.


AlphaStar

May 21, 2018 at 5:46 pm

Hi,

Thank you for the response!

There is people admin on event espresso. It is working, but the people menu under the word press dashboard is not there any more.

When I click the event I can see who is assigned to that event, but when I click on that person I get error 404, normally it was going to that person’s page.

I did the reset but did not work!

Any advise?

Thank you


Josh

  • Support Staff

May 21, 2018 at 6:59 pm

Normally there should not be an additional people admin under the WordPress dashboard. Normally there’s only the one that’s under the Event Espresso menu. Were there some customizations made to the people add-on for your site?


AlphaStar

May 21, 2018 at 7:06 pm

There is Event Espresso – People Addon (EE 4.5+) plug in active. I do not know if any other customizations made. I did some updates and it seems it is working now.


Josh

  • Support Staff

May 21, 2018 at 7:09 pm

So you’re no longer getting the 404 error?


AlphaStar

May 22, 2018 at 11:36 am

No. I do not get the 404 error anymore.

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