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People Add On – Not Available

Posted: April 7, 2015 at 7:23 pm

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robert sirkis

April 7, 2015 at 7:23 pm

I don’t see the option available for download. I have the everything license. Also, it seems like every time a new release comes out I am not able to see it and have to reach out to EE for help.


robert sirkis

April 7, 2015 at 7:24 pm

updating to add notification check box.


Tony

  • Support Staff

April 8, 2015 at 5:19 am

Hi Robert,

I am sorry for the trouble.

I have updated your account to include the People Add-on, you may need to log out and log back in, although it should be available from your account page.

Please let me know if you have any further problems.


robert sirkis

April 8, 2015 at 6:48 am

I have been able to download. Is there any reason why I have to keep asking your team to add to my profile when new items come out?


Tony

  • Support Staff

April 8, 2015 at 7:16 am

We are currently working on a tool to update accounts as we roll out new add-ons for Event Espresso 4.

Until then, we are manually updating accounts so sometimes it take a little loner.

I’m sorry for the inconvenience, we are working on making this much more streamlined.

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