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People Add On.

Posted: June 3, 2015 at 1:05 pm

Viewing 7 reply threads


Jason Alders

June 3, 2015 at 1:05 pm

It says the People Add-On is part of my existing Business License but I dont see a way to download or activate it without buying it?


Tony

  • Support Staff

June 3, 2015 at 1:56 pm

Hi Jason,

I have manually updated your account to give you access to all of the Add-ons included within your license.

If you have any further problems please let us know.


Jason Alders

June 5, 2015 at 12:39 pm

I dont see anywhere to download or install it? On the add-on’s page there’s no install link.


Lorenzo Orlando Caum

  • Support Staff

June 5, 2015 at 12:43 pm

Hi, this would actually be in your own Event Espresso account page:

https://eventespresso.com/users/seazen07719/#ee4-downloads


Lorenzo


Jason Alders

June 5, 2015 at 1:15 pm

Thanks! That link was somewhat tucked away
I got this error…now what?
:

Database table wp_esp_people_to_post existed when it shouldn’t, and probably contained erroneous data. You probably restored to a backup that didn’t remove old tables didn’t you? We recommend adding
define( ‘EE_DROP_BAD_TABLES’, TRUE );
to your wp-config.php file then restore to that backup again. This will clear out the invalid data from wp_esp_people_to_post. Afterwards you should undo that change from your wp-config.php file.
If you cannot edit wp-config.php, you should remove the data from wp_esp_people_to_post manually then restore to the backup again.


Lorenzo Orlando Caum

  • Support Staff

June 5, 2015 at 4:56 pm

Hi Jason, did you recently try to reset your database through the maintenance page in Event Espresso 4?


Lorenzo


Jason Alders

June 6, 2015 at 9:47 am

I did a back up and update when prompted to via the plugin’s alert in wordpress. It may have reset it


Lorenzo Orlando Caum

  • Support Staff

June 9, 2015 at 5:13 pm

Hi Jason, an upgrade shouldn’t cause your site to reset. Were you able to update to the latest version and then install and activate the People add-on?


Lorenzo

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