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Iliana
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August 8, 2015 at 9:29 am
I just recently added this plugin for classes that we will be providing. We just got our first person to register for the class and the status shows as “Registration Pending Payment”. I have it set to go through PayPal and just wondering if perhaps I have it set wrong or do I have to go in and approve she payment? I was hoping it would process it automatically. HELP!??!?
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Iliana
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August 8, 2015 at 9:36 am
Ok I just realized what the problem is. I forgot to take it off the sandbox mode. So if a person registered while it was on the sandbox mode, what can I do to help complete her registration/payment? Would she need to re-register?
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Lorenzo Orlando Caum
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August 9, 2015 at 11:40 am
Hi there Iliana,
I believe that you are referring to the PayPal sandbox. This does not process any real funds so while the attendee/registrant was able to register, no money was transferred.
You could send a payment request to the registrant via PayPal. Then make a note of the live payment for the transaction within your WP dashboard.
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Lorenzo
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