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PDF (Purchase Receipt ) download doesn\'t working… :(

Posted: July 19, 2017 at 5:30 am

Viewing 3 reply threads


elitedigital

July 19, 2017 at 5:30 am

Hi there,
I’m using Event Espresso plugin on my site but after completed purchase when I go to download purchase receipt then it’s not working for me..
Please check this screenshot what I’m getting. http://prntscr.com/fxkwao

Can you help me on that how I can fix this?

Please reply me soon..

Thanks!


Tony

  • Support Staff

July 19, 2017 at 5:47 am

Hi there,

Looks like you have edited the Receipt template from what ships by default.

The error message posted usually means there is invalid HTML within the template, DOMPDF is much more strict on what it accepts than your browser is, so invalid HTML can cause the PDF’s to fail.

What change have you made to the template?


elitedigital

July 19, 2017 at 8:00 am

Thanks for your reply Tony!

I checked on fresh latest plugin(http://prntscr.com/fxn0nc) but still same error..


Tony

  • Support Staff

July 19, 2017 at 8:33 am

Updating Event Espresso does not alter your message templates.

Have you edited the Reciept template?

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