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PDF invoice info

Posted: November 1, 2014 at 12:32 pm

Viewing 9 reply threads


Alexander Vesnenok

November 1, 2014 at 12:32 pm

In my PDF invoice I can’t see info for Event & Attendee and Quantity columns.
Instead in Event & Attendee it reads just this “>>”
Per Unit Sub total columns are fine.

Can you, please, advise?
Thank you.


Lorenzo Orlando Caum

  • Support Staff

November 2, 2014 at 2:37 pm

Hi,

Could you let us know the version of Event Espresso that you are currently using?


Lorenzo


Alexander Vesnenok

November 3, 2014 at 8:14 am

Sorry for the delay.
I have Event Espresso 3.1.36.6.P


Lorenzo Orlando Caum

  • Support Staff

November 3, 2014 at 9:21 am

Hi,

The information should appear like this:

http://cl.ly/image/1v3i3t3p2W0m

Is it appearing blank for all registrations?


Lorenzo


Alexander Vesnenok

November 3, 2014 at 11:29 am

Yes, It works the same for all registrations.
https://dl.dropboxusercontent.com/u/27611752/Invoice_35_%D0%BF%D0%BE%D0%B4%D0%BB%D0%B8%D0%BD%D0%BD%D0%B0%D1%8F-%D0%B3%D0%BE%D0%BB%25d.pdf


Tony

  • Support Staff

November 3, 2014 at 1:47 pm

Hi Alex,

Have you removed information from the invoice template?


Alexander Vesnenok

November 3, 2014 at 2:24 pm

No. I haven’t touched invoice template.


Lorenzo Orlando Caum

  • Support Staff

November 3, 2014 at 2:43 pm

Hi,

Could you try creating an event called test and registering for it?

Let us know if the information appears. If it fails, then please create and share a temporary login through this form:

https://eventespresso.com/send-login-details/


Lorenzo


Alexander Vesnenok

November 5, 2014 at 9:06 am

http://satoura.mystagingwebsite.com/event-registration/?ee=1527
I created test event and got the same results.

I’ve created ftp and wp_admin logins for you.
Thank you


Lorenzo Orlando Caum

  • Support Staff

November 5, 2014 at 10:46 am

Thanks Alexander. I checked into this earlier and sent over some replies. Please go ahead and reply to that email.


Lorenzo

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