Support

Home Forums Event Espresso Premium PayPal TXN ID not showing on Transaction Details

PayPal TXN ID not showing on Transaction Details

Posted: March 15, 2015 at 8:24 pm

Viewing 11 reply threads


raffy

March 15, 2015 at 8:24 pm

EE4.6.14
Wordpress 4.1.1

Transactions that use Paypal are completed but the Paypal TXN ID is not recorded.
What can I check to fix this?

Screen Region Capture


raffy

March 15, 2015 at 8:26 pm


Lorenzo Orlando Caum

  • Support Staff

March 16, 2015 at 9:46 am

Hi Raffy, I was able to verify this bug and I’ve created a report for the development team to review so we can get this fixed.

I’ll update this support post once I have additional information.

Thanks


Lorenzo


raffy

March 16, 2015 at 4:54 pm

Thank you, Lorenzo. I will look forward to your update.


Lorenzo Orlando Caum

  • Support Staff

March 17, 2015 at 11:37 am

Hi Raffy, a developer provided us with a fix for the issue. We are verifying that so it can be made available in a maintenance release of Event Espresso 4.

Thanks again for bringing this to our attention.


Lorenzo


raffy

March 17, 2015 at 7:47 pm

You are welcome.

Thank you for the attention you have given it. I hope to update my EE4 soon.


Dean

March 18, 2015 at 4:51 am

Hi,

The fix for this has been added to the next release (4.6.15). I can’t give a time scale on that versions release but it should be sooner rather than later.


Josh

  • Support Staff

March 18, 2015 at 12:10 pm

Hi Raffy,

Event Espresso 4.6.15.p is released and available as an update now.


raffy

March 19, 2015 at 8:23 pm

I was about to upgrade to 4.6.15 but apparently we’re on 4.6.16 now. I shall report as soon as I get a PayPal transaction through.


Dean

March 20, 2015 at 3:34 am

Please do keep us informed.


raffy

March 20, 2015 at 3:56 am

3 transactions in and all is good. TXN ID now being recorded on transaction details.

Thank you for attention to this concern and prompt action.


Tony

  • Support Staff

March 20, 2015 at 5:19 am

Hi Raffy,

Thank you for letting us know, I’ll mark this thread resolved.

Have a great day 🙂

Viewing 11 reply threads

The support post ‘PayPal TXN ID not showing on Transaction Details’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso