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Melanie Weijers
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July 10, 2015 at 8:43 pm
We seem to have a problem all of a sudden with ticket purchases where the payment has been successfully received from PayPal (and we’ve received notification of the successful payment from PayPal) however it doesnt seem to be registering with event espresso and those tickets are still listed as incomplete.
Can you help us to work out what may be happening as none of the event espresso settings have changed.
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Tony
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July 13, 2015 at 4:44 am
Hi Melanie,
PayPal recently had issues with their IPN service which would cause this.
So just to confirm, is this currently still happening with your registrations?
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Melanie Weijers
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July 13, 2015 at 4:35 pm
Hi Tony
Thanks for your reply – yes it does seem to have resolved now. Hopefully that was all it was.
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Tony
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July 14, 2015 at 2:49 am
Great!
Just let us know if you do have further problems and we can investigate further.
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