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PayPal Standard not working

Posted: October 2, 2016 at 4:52 pm

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YogaInclusive2016

October 2, 2016 at 4:52 pm

I’m using PayPal Standard for payment (not sandbox – live), and when I finalize registration for an event, it goes to PayPal, but never loads any page. The browser window is just blank and the user is stuck there. I tried sandbox mode and it did load properly, and all I have done is turn the sandbox off, and PayPal will not load.


Josh

  • Support Staff

October 3, 2016 at 3:26 pm

Can you verify that you have the correct paypal address in the Event Espresso > Payment Methods > PayPal Standard Settings field?


YogaInclusive2016

October 5, 2016 at 1:49 pm

Yes I double-checked the email address and it is correct. It appears to go to the PayPal site, but it just gets stuck on a blank page. Here is the URL that it tries to go to:

https://www.paypal.com/webapps/hermes?token=1EJ52913EP0757035&useraction=commit&rm=2&xclick_params=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


Josh

  • Support Staff

October 5, 2016 at 2:08 pm

The above link works for me. You can try clearing your browser’s cache and cookies (or if open a private/incognito window) and try again. If clearing cookies does not help, you can contact PayPal for support.


YogaInclusive2016

October 5, 2016 at 4:48 pm

Thanks for looking into that. It must have been a PayPal or browser issue. It works for me now too. Thanks!


Tony

  • Support Staff

October 6, 2016 at 2:39 am

Thank you for letting us know, I’m glad its now working.

I’ll mark this thread resolved, if you do run into any further problems please feel free to start another.

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