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Paypal PCI Issue

Posted: July 15, 2018 at 1:03 pm

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zoukizbachata

July 15, 2018 at 1:03 pm

Hello,

Ever since Paypal upgraded to TLS 1.2 encryption, my customers can no longer buy through Paypal Express.

PCI Error message

I was trying to test using Paypal sandbox but I cannot find Sandbox credentials that fit with EE. There seems to be no API password and API signature for paypal Sandbox, only a Client ID.

All my tests in Paypal for TLS 1.2 show that everything is ok.
Please help.
Thank you,
Miguel


Josh

  • Support Staff

July 15, 2018 at 2:59 pm

Hi Miguel,

You’ll need to contact your host and ask them to:

1) Upgrade the server to cURL version 7.34.0 or higher
2) Upgrade to OpenSSL/1.0.1 or higher


zoukizbachata

July 15, 2018 at 4:26 pm

Thank you Josh,
I will update these on my server and report back.


zoukizbachata

July 16, 2018 at 7:02 am

Hello Josh,

We have migrated our site to a VPS server with higher versions of cURL and OpenSSL.

The issue is now resolved.
Thank you!

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