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PayPal payments not showing as complete

Posted: February 12, 2016 at 12:51 pm

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Pat Shelly

February 12, 2016 at 12:51 pm

We recently moved our website to a new server, and everything in EE3 seems to be working fine except that payments are not getting registered as completed. Any thoughts on what might be happening?

Thanks.


Lorenzo Orlando Caum

  • Support Staff

February 12, 2016 at 2:45 pm

Hi Pat,

Could you double-check that the PayPal IPN is still enabled?

https://eventespresso.com/wiki/how-to-set-up-paypal-ipn/#paypal

That updates payment information in Event Espresso.


Lorenzo

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