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Ted Harty
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July 26, 2018 at 1:12 pm
I just set up pay-pal express. I got my API info and it connected fine. When I set debug mode to ON it always says my API info is wrong. When I turn debug mode OFF it doesn’t give me any error with API info. How can I put it in test mode.
Secondly there reason i’m adding paypal, is my site is slow. I normally use authorize.net to handle payments, but due to the slow site I get lots of timeouts which just casues all sorts of errors and hassles.
Am I correct that by using PayPal express which happens off site this would get rid of the issues caused by my slow webiste?
Thanks!
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Josh
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July 26, 2018 at 1:48 pm
Hi Ted,
The Debug mode will work only if the API info is from a sandbox account. In other words, you’ll need to remove your API info form the Event Espresso > Payments Methods settings, then add in API info from a PayPal Sandbox account (available from developer.paypal.com).
The issues with the slow site will remain even with PayPal. The way forward on getting the slow site issue resolved is have a conversation with your web host about getting an upgrade to a more robust web server.
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Ted Harty
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July 26, 2018 at 2:19 pm
Thanks Josh. Is there an easy way to find out if my website is slow because it’s coded poorly or if its because the server needs to be upgraded?
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Josh
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July 26, 2018 at 2:41 pm
Your website is running WordPress. That in itself does not make for a poorly coded website. If you’re wondering if the theme or some of the plugins are poorly coded, a reputable developer could do an audit of the code to see if there are problems with the code.
Generally speaking if your website is on a shared host and it’s slow, that’s a good indication that the website has outgrown its server and needs to be upgraded to a server that has more resources.
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