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Paypal commerce fails then succeeds

Posted: January 3, 2025 at 5:24 am

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BinnacleHouse

January 3, 2025 at 5:24 am

Paypal commerce has been enabled per the deprecation of paypal express – transactions are consistently processed, fail and then automatically retried and succeed. How to fix this? here is the excerpt of the error message:
PAYMENT OVERVIEW
h View Full Order Confirmation Recceiiptt
Privacy – Terms
1/2/25, 5:04 PM Thank You | Binnacle House
https://binnaclehouse.org/thank-you/?e_reg_url_link=1-9feae85b12db8f096d93531099dbf5de 1/2
Payment Date Type Amount Status
January 2, 2025 5:03 pm PayPalCommerce $0 USD Failed

January 2, 2025 5:03 pm PayPalCommerce $2 USD  Accepted


Tony

  • Support Staff

January 3, 2025 at 5:31 am

Hi there,

What’s happening there is a little misleading; EE is creating a payment object to generate the order within PayPal, and then when the payment completes, instead of updating the original payment object, it’s creating another.

It’s a bug within EE rather than PayPal Commerce and I’ll raise a ticket to get that fixed.

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